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The way businesses communicate with customers is undergoing a radical conversion. What was once a clear distinction between voice calls and text…

As AI moves from its initial infrastructure buildout phase to widespread implementation, these smaller technology companies find themselves uniquely…

There’s a lot of talk about decentralizing AI, but decentralization only matters if it’s user-centric. The data that fuels today’s powerful LLMs is…

Healthcare’s rising costs, growing patient volumes, and workforce shortages have left the industry at a tipping point. These inherent challenges are…

You’ve probably heard the term “AI agent” showing up everywhere- product launches, conference talks, investor decks, and even internal roadmaps. It’s…

As macroeconomic pressures push companies away from a “growth at all costs” mindset, the focus of today’s top business leaders is shifting to more…

Personalisation has become the most exciting and important driver of customer loyalty in retail. Powered by AI, personalisation is becoming more than…

Machine translation (MT) has become a cornerstone of modern translation automation, evolving significantly in recent years. Early challenges centered…

Technology continues to reshape how businesses connect with customers, and loyalty programs are no exception. Understanding that shift is one thing;…

Chief Financial Officers have long been stewards of financial risk management, responsible for keeping the budget in check and enterprises on track.…