Machine Learning

What is Experience Management (XM)? To create and enhance the experiences you offer, it is important to listen to the opinions of consumers, workers,…

How do you picture an average tech sales employee? You typically think of a fresh college graduate embarking on their first “real” post-secondary job…

Leading cloud computing service provider, Oracle has announced Oracle Cloud Federal Financials to improve the efficiency and productivity of its…

A high proportion of businesses have undertaken an AI project in some form, with research from McKinsey revealing that 55% of organizations actively…

In 2024, business leaders are already optimizing their revenue operations (RevOps) using cutting-edge AI and analytical tools. For most industries, AI…

The advent of advanced technology such as Gen AI, conversational AI (CAI), and Large Language Models (LLMs) are completely shaking up the customer…

A revolutionary dental AI product is on the cusp of arriving this year. Singapore-based dental healthcare company EM2AI announced a groundbreaking…

Leading omnichannel customer engagement platform, SAP Emarsys, announced a new AI-powered tool for retail customer engagement and experience…

NEC has released a white paper, "Towards the realization of AI drug development: Comprehensive process workflow for the commercial use of personalized…

NEC Corporation (NEC; TSE: 6701) has expanded its "NEC cotomi" generative AI services with the development of "NEC cotomi Pro" and "NEC cotomi Light,"…