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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
Cresta Expands Vision for Real-Time Intelligence
Introduction of Insights and Chatbot products and updates to Director and Agent Assist enable a new era of contact center productivity
Cresta, the…
Turning Chatbots From a Frustrating Failure to a Flourishing Business Function
There are many aspects of life that drive us all crazy. When it comes to dealing with brands, there is a real front-runner in the frustrations steaks…
TCL Selects DSP Group’s SmartVoice For Seamless Integration with the Google Assistant
DSP Group, Inc., a global leader in wireless chipsets, announced that TCL has integrated DSP Group’s SmartVoice technology into the Alcatel 3T 10…
Cerence Unveils Cerence Drive 2.0, the Fastest, Most Powerful and Intelligent AI Assistant Platform…
Cerence Inc., AI for a world in motion, unveiled the next generation of Cerence Drive, the world’s leading technology and solutions portfolio for…
Intelligent Voice Assistants and the Future of Contact Center Service
Intelligent Voice Assistants are changing the way agents communicate with customers on contact center platforms. For years, it’s been possible for…
Cyara Resolves Common Chatbot Failures with New Testing Capabilities
Latest Botium chatbot and conversational AI testing features further establish Cyara as global leader in CX testing and assurance market
Cyara,…
Top Expectations From Amazon’s Annual Alexa Developer Conference
Today, the annual Alexa Developer Conference gets underway. The Alexa Live 2022 is one of the most valuable online events in the AI space. At the…
Kelly Helps Companies Rescue Candidates from the Job Application “Black Hole” with New…
Kelly launched its new RPO solution, Kelly Ace, a recruiting and application chatbot that provides employers with a powerful user interface to connect…
Eltropy’s Texting Platform Enables CFI’s to Manage Collections Despite a Looming Recession
Rumblings of the U.S. economy falling into recession have been growing for months, but recent higher inflation data and monetary policy action have…
MeBeBot Reports Significant 2022 Growth and the Deployment of Strategic Enhancements to their…
Increase in Bookings is Driven by Strong Demand for Artificial Intelligence Solutions that Power the Digital Workforce
MeBeBot, a leading…