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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
Contact Centers Adding AI to Become More Intelligent, Responsive to Customers
ISG Provider Lens Reports See Contact Center Industry Moving from Resolving Queries to Providing End-To-End Customer Service Experiences
Contact…
Gubagoo Integrates ChatSmart Live Chat Solution with Google Messaging, HubSpot and Car Wars
Powerful Integrations Provide More Opportunities for Consumers and Automotive Dealerships to Connect, Communicate, and Drive Lead Conversion…
Netcore Acquires Quinto.ai, an AI Chatbot Start-Up in an All IP and Talent Deal
Netcore Solutions, a Global Marketing technology company, has acquired Quinto.ai, an AI chatbot start-up. With the IP and talent acquisition, Netcore…
AI-Powered Reservation Service Google Duplex Now Live on iOS and Android 5.0+
Google has confirmed the roll-out of its restaurant reservation feature on Android and iOS operating systems across the U.S. The feature, powered by…
Mercurius Releases Its AI App for Sports Trading on Betfair Exchange
The First App Offering Value Betting Strategies with a Fully Automated, Quantitative Approach
Mercurius is announcing the launch of its new…
Betsson Group Bets on Ada as Its Official Automated Customer Experience Partner
Betsson Group Strengthens Its Award-Winning Customer Service with Ada’s Instant, Multilingual Support
Betsson Group, a global leader in online…
Objectway presents A Financial Chatbot for the Unified Wealth Management Platform Project
A New Service Model for Informative and Proactive Investment Operations
Objectway presented the contribution "A Financial Chatbot for the Unified…
Mobile World Congress 2019: Exprivia | Italtel, Cisco, FANUC and elettric80 Present Collaborative…
At the Event in Barcelona, the First Results of a Collaboration on IoT, Machine Learning, Intuitive 5G, AI and Computer Vision to Enable Industry 4.0…
NICE Revolutionizes IVR Optimization with Advanced AI
New version of NICE IVRO allows advanced personalization and deep understanding of customer journeys with analytics and artificial intelligence…
Eyelevel.ai Pioneers New Capabilities to Deliver on Contextual Advertising
Sales and Marketing Teams Will Excel with EyeLevel’s Technology. The Company Offers an Infusion of Relevant Advertising When Customers Converse with…