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AI or Human-powered Transcription: Which One Would You Pick in 2022?
Professional human-made transcription demand is continuously growing, the US transcription market is to reach US $33 billion by 2027 at an annual…
TransPerfect Expands MediaNEXT’s Capabilities by Adding Polford Studios Facilities in Spain
TransPerfect, the world's largest provider of language and technology solutions for global business, announced that it has acquired facilities and…
Understanding The Science Behind E-Commerce Search
These days, most people take technology for granted, especially when it comes to e-commerce platforms. This is pretty understandable, as most people…
LINK Mobility to Strengthen Conversational Messaging Capabilities by Acquiring Italian-Based NLP/AI…
LINK Mobility (LINK), a leading Communications Platform as a Service (CPaaS) provider, has entered into a definitive agreement to acquire …
The Black Box Problem: A Convenient Scapegoat
In the increasingly digital world of the post-pandemic age, companies are facing a customer experience (CX) challenge. Meanwhile, CX is increasingly…
ZeroShotBot Launches World’s First AI Chatbot That Requires Zero Training Data or Coding for…
ZeroShotBot announced the launch of a new disruptive conversational AI technology that democratizes chatbots for businesses big and small. ZeroShotBot…
IBM to Add New Natural Language Processing Enhancements to Watson Discovery
New planned features are designed to help business users quickly start applying AI to find more precise document insights with less training time and…
5 Ways to Get the Most out of your Next Chatbot Project
Customer service is a major cornerstone of any business, and service agents can easily tip the scale when keeping and losing a customer. As companies…
Quark.ai Introduces Its Autonomous Customer Support Chatbot
Quark.ai, the market leader in Autonomous Customer Support, announced the introduction of its Autonomous Customer Support Chatbot, "Cory," developed…
Abacus.ai Publishes Paper on ‘Explainable Machine Learning’ for NeurIPS 2021
Explainable Machine Learning is a sub-field within Data Science and Artificial Intelligence (AI). It is also referred to as X-ML or XML, and projected…