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Natural Language
The expert.ai NL API Now Available in AWS Marketplace
Expert.ai announced that its natural language (NL) API providing deep language understanding is now available in the AWS Marketplace, a digital…
How USAA is Utilizing Natural Language Processing to Improve the Member Experience
USAA is using Natural Language Processing (NLP) to improve the member experience and facilitate faster decision-making. NLP is a subfield of…
Moveworks Pioneers the First Multilingual AI Platform Built to Support Global Companies
Employees can now instantly resolve their workplace requests by asking Moveworks in English, Spanish, Italian, French, German, and Portuguese.
Tackling Misconceptions: Why Brands Should Give Next-Generation Chatbots a Second Look
A happy customer is a returning customer, but one bad experience can sour their view of a brand for years. There’s proof to back this up: in PwC’s…
AiChat partners with Google to Help Retailers Engage Shoppers with Business Messages Chatbots
Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform.…
Futr Helps CALM Support Users and Cut Wait Times
The Campaign Against Living Miserably (CALM), the suicide prevention charity, has been able to radically increase the number of users it supports,…
Aquant Announces $70 Million Series C Funding Round to Revolutionize the Service Industry Using…
Aquant, the leading Service Intelligence Platform that gives service leaders, reps and teams the most vital information they need for every situation,…
Taziki’s Invests in Workers with Innovative Skill-Building, Language Learning Program
As Worker Shortage Fuels Competition for Skilled Workers, Taziki’s Expands the Pool of Talent by Helping Employees and Job-Seekers Build Language…
Serviceaide Brings The Power Of Conversational Virtual Agents To ChangeGear ITSM Customers Around…
Serviceaide's Luma Virtual Agent Brings World-Class Service Management and Intuitive Self-Service To End-Users on the ChangeGear Platform…
Botco.ai Rounds Out Seed Funding Round With $3.6 Million to Enable AI Chat at Scale for Wellness and…
Additional Funding Led by VamosVentures, a Venture Capital Fund That Invests in Diverse Founders Who Offer Unique Tech-Driven Solutions to Address…