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Analytics
Analytics
Brands Failing to Listen Effectively to Voice of the Customer, Eptica Research Finds
Lack of Insight Holding Back CX and Business Improvement
While over three quarters (78%) of brands now measure customer satisfaction, most admit to…
NewVoiceMedia Wins Digital Innovation Award for Speech Analytics Solution
Conversation Analyzer identified as most innovative technology in customer excellence category
NewVoiceMedia, a Vonage Company (NYSE:VG) and a…
Comscore Announces A+E Networks to Join Comscore Campaign Ratings Beta Program
A+E Networks Will Gain Initial Access to Comscore’s Unduplicated Video Campaign Measurement Across Linear Tv, OTT, Desktop and Mobile
Comscore, a…
Vanguard Infrastructures Signs Global OEM Agreement with Hewlett Packard Enterprise for Its Wraith…
Wraith Advanced Security Solution with Broad Spectrum AI Launches on the HPE ProLiant DL380
Vanguard Infrastructures Inc., announced its Global OEM…
Onapsis Certified as Great Workplace in 2018 Survey Highlighting Growth and Employee Satisfaction
Onapsis Inc., the global experts in ERP and business-critical application cybersecurity and compliance, announced the company was certified as a great…
StaffConnect Named Finalist for 2018 UK & European Employee Engagement Awards
Recognized in “Employee Engagement Vendor of the Year” Category for Its Leading StaffConnect Mobile Platform
StaffConnect, the leading provider of …
Trinetx Announces New Capability to Streamline Propensity Score Matching
TriNetX, the global health research network that revolutionizes clinical research and enables discoveries through the creation of real-world evidence,…
Virtu Financial, Inc. Agrees to Acquire ITG, a Leading Provider of Agency Execution Services and…
Virtu to increase operating scale and organic revenue growth profile through the addition of ITG
Virtu Financial, Inc. announced that it has…
Walmart Director and Artificial Intelligence Leader Joins as CTO of Blockchain Powered Retailer…
Shopin bolsters technical leadership, adding Georgi Gospodinov (Ph.D.), Director of Insights and Analytics at the global retail leader Walmart, to…
FICO Survey: European Telecommunications Providers Lag in Use of Advanced Analytics and AI
Global survey from TM Forum and FICO shows need to catch up in customer management, fraud
A new global survey from TM Forum and advanced analytics…