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Customer Experience
SurveyMonkey Launches SurveyMonkey Forms
New offering includes a powerful, intuitive form solution, a collection of app integrations, and customisable templates for event registrations,…
Zebra Technologies Named Android Enterprise Gold Partner by Google
Zebra is one of the program’s leading mobile computer manufacturers with 38 Android Enterprise Recommended devices
Zebra Technologies…
MTN and Tecnotree Redefine Digital Customer Experience with Their Launch of Metamorphose on…
Tecnotree, a global digital platform and services leader for 5G and cloud-native technology, proudly unveils the launch of MTN D-Stack, under the…
Ushur Unveils AI-powered Automation Solutions for Group Benefits Quoting and RFP Intake
Purpose-built solutions expedite carrier responses and reduce operational burden, leveraging domain-specific AI and automation capabilities
Ushur,…
New Cognigy Guide Demystifies How Generative AI Will Transform Customer Service
eBook Explains How to Achieve Next-Gen Customer Interactions Using Generative AI (GPT) with Concrete Use Cases and Explanations, Defines How Roles and…
Superbo Announces Collaboration with Microsoft for Azure OpenAI Deployments in Africa
Superbo, a pioneering provider of advanced AI solutions, is thrilled to announce its new partnership with Microsoft, geared towards propelling Azure…
Comcast and Broadcom to Develop the World’s First AI-Powered Access Network With Pioneering New…
Embedded Artificial Intelligence and Machine Learning Capabilities Will Transform Operations and Customer Experience Functions while Boosting…
Mphasis, WorkFusion Partner to Transform Financial Crimes for Enterprises
Being a prominent leader in risk and compliance operations, Mphasis will harness the power of WorkFusion's AI solutions to enhance and evolve its…
Teleperformance Launches TP Configuration, an AI-driven Platform to Enhance Service Delivery
Programs leveraging TP Configuration significantly reduced handling times and escalations
Teleperformance, a global leader in digital business…
WPP Unites Wunderman Thompson and VMLY&R to Create Global Powerhouse in VML
VML will be the world’s largest creative company, combining brand experience, customer experience and commerce
WPP announced a major evolution in…