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Customer Experience
Infobird Co., Ltd Engaged by Shanghai Ximalaya Technology Co. Ltd. to Deploy its Intelligent…
Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has been engaged by Shanghai Ximalaya…
Gladly Report Proves Personalized Customer Service is Vital to Creating Customer Loyalty
New customer expectation survey reveals consumers spend more with retail commerce brands that provide a tailored customer experience
Gladly, the…
Alida Launches Customer Journeys and Enhances TXM Platform
Alida, a leader in experience management, delivered its Summer 2022 product release, bringing to market new and enhanced products that were developed…
Faye and Boost.ai Partner to Redefine the Customer Experience
boost.ai, a leading provider of conversational artificial intelligence (CAI) at scale, and Faye, a market leader in developing integrated customer…
ZENVIA Makes Available Investor Day Supporting Materials
Zenvia Inc., the leading cloud-based CX communications platform in Latin America, empowering companies to transform their existing communications with…
Mike Parish Joins CG Infinity as VP of Customer Experience
CG Infinity Inc. is proud to announce the addition of Mike Parish as Vice President of Customer Experience. "Mike Parish knows customer experience is…
PixieBrix Raises $5.4 Million Series A Led By NEA
PixieBrix, the first low-code platform to customize and automate any web interface, announced it has closed $5.4 million in Series A funding from…
Snapchat Unveils Exclusive Augmented Reality (AR) Shopping Features in Singapore
Snap, parent company of Snapchat and a world leader in augmented reality (AR), hosted its first AR Shopping Lunch in Southeast Asia, to unveil unique…
Merkle Expands EMEA Salesforce Practice With the Appointment of Three New Strategic Hires
The reinforced leadership team demonstrates Merkle’s commitment to strengthening its strategic tech alliances partnerships and Salesforce offering
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KICKS CREW Selects Forter to Scale its Global Digital Commerce Operations
Forter, the Trust Platform for digital commerce,announced that KICKS CREW, the leading global e-commerce platform for sneakers and apparel, selected…