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Customer Experience
Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver…
Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence…
ISG Event Explores Technology and Operating Models Needed to Transform Customer Experience
Speakers from American Express, Alaska Airlines, Adore Me, PenFed and OutSystems will explore the customer journey at the July 13 ISG TechXchange:…
Aurora Mobile’s Subsidiary SendCloud Partners with Cloud Computing Service Platform UCloud to…
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan…
Blueshift Announces Joan Jenkins as New Chief Marketing Officer
Blueshift, the intelligent customer engagement platform, announced that Joan Jenkins has joined the company's executive team as its new chief…
People.ai Named Leader in Multiple G2 Grid Reports, Including #1 Ranking for Customer Revenue…
People.ai, the premier enterprise Revenue Intelligence & Operations platform, announced that it's been included in the leader quadrant in eight G2…
Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights…
Intermedia Cloud Communications, a leading provider of cloud communications and collaboration solutions to businesses and the partners that serve…
Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer…
Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions. The…
Tealium Releases “Organization of the Future” Report Detailing How to Structure Teams…
Tealium, the most trusted and world's largest independent customer data platform (CDP), released an "Organization of the Future" report outlining how…
AiThority Interview with Wendy Johnstone, Chief Operating Officer at Zendesk APAC
Hi Wendy, welcome to the AiThority Interview Series. Please tell us about your role at Zendesk and how it has evolved during the pandemic?
Thank…
Great Deals Partners With Lazada to Guarantee Faster Shipping Time in Visayas and Mindanao
Leading Philippine e-commerce enabler Great Deals E-commerce Corporation announced that it has further enhanced its logistics efficiency with the…