Browsing Category
Customer Experience
Revieve and BeLive Announce Partnership to Make Live Streaming a Default in Delivering a Seamless…
Revieve, a personalized digital brand experience company working with global brands, retailers, and digital services providers in the beauty, skin,…
DISQO Welcomes Leading Product Veteran Andrew Duke to Deepen Audience Connections
Customer experience (CX) platform DISQO announced the addition of product development veteran Andrew Duke to its leadership team as Vice President of…
Qualtrics and ServiceNow Strengthen Customer Service Experiences with Powerful Solution
New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech…
AIQ Reimagines Customer Experience With New CX Hub Product Line, Announces Rebrand as Part of…
ActionIQ, the leader in customer experience (CX) solutions, announced the launch of its new CX Hub, a collection of powerful and fully configurable…
Klaviyo Introduces Klaviyo One, a Unified Customer Platform For Large Companies That Need Scale and…
Integrated customer data platform and marketing automation engine helps large brands deliver customer experiences that feel completely…
Textel Expands Partnership with NICE CXone to Bring its Advanced Texting Services to the…
Textel, the fastest and most reliable full-service, cloud-based texting platform for businesses and contact centers, announced an expanded partnership…
West Ham United Scores Big With Mapp
Mapp chosen to create a unified supporter view across all the football club’s websites, while providing a hyper-personalised fan experience
Mapp, the…
Guidewire Promotes Eight PartnerConnect Solution Partners
Solution partners’ powerful apps and technology for use with Guidewire – and available in the Marketplace – enable P&C insurers to innovate…
Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver…
Alorica Inc., a trusted global leader in next-generation customer experience (CX) solutions, and Palo Alto-based Sanas, an artificial intelligence…
ISG Event Explores Technology and Operating Models Needed to Transform Customer Experience
Speakers from American Express, Alaska Airlines, Adore Me, PenFed and OutSystems will explore the customer journey at the July 13 ISG TechXchange:…