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Customer Experience
Observe.AI Expands Into Omnichannel Customer Experience Market With ScopeAI Acquisition
The leader in Contact Center AI announces new omnichannel conversation intelligence offerings that uncover new insights from customer…
REVE Chat Expands its Omni Channel Communication Platform with WhatsApp Business Channel Integration
REVE Chat, the global provider of AI enabled omni channel customer engagement platform, announced the integration with WhatsApp Business channel to…
Cordial Now Available In AWS Marketplace
Cordial Becomes the First Cross-Channel Marketing Platform in the Digital Customer Experience Category in AWS Marketplace
Cordial, a leading…
Accedian and Cisco Collaborate to Elevate Dynamic Service Assurance and Improve Customer Experiences
- Accedian to become an official member of the Cisco DevNet SolutionsPlus Program
Accedian, a leader in performance analytics, cybersecurity threat…
Raydiant and Talkdesk Partner, Bringing Hoopla by Raydiant Gamification and Performance Management…
Raydiant, the award-winning digital signage and in-location experience provider, announced its partnership with Talkdesk, Inc., the global customer…
NICE Robotic Process Automation Fuels Smarter Automation Discovery and Hyper-Personalized CX With…
Introducing precision automation discovery and a cloud-optimized platform, innovative capabilities accelerate RPA deployment success and…
Temasek-Founded Aicadium Acquires Singapore AI Firm BasisAI
Strategic Expansion Plans Announced for the Newly Merged Artificial Intelligence Organisations
Aicadium, a global technology company founded by…
Preformed Line Products Unveils Updated Brand Platform And New Visual Identity Elements
Preformed Line Products (PLPC) announced its new brand platform , which focuses on the company's long-standing commitment to provide…
Banzai Hires Growth-Oriented Chief Technology Officer, Simon Baumer
SAAS-Based Engagement Marketing Leader Banzai Appoints CTO to Drive Growth and Expansion in the Events Industry
Banzai, the premier SaaS-based…
Lenovo and RealWear Join Forces to Bring Assisted Reality Solutions to Enterprise Customers
Lenovo’s global sales network to offer customers RealWear’s HMT-1 assisted reality wearable solutions, and Lenovo and RealWear certify the HMT-1…