Sales and Customer Support

OpenText commissioned survey reports that B2B integration helps to improve the cost, efficiency, and visibility of supply chain operations  A new IDC…

SalesRiver, an enterprise sales enablement platform for distributed sales teams, announced that it has secured a $3.95 Million Series A investment led…

Technology leader Microsoft has announced the preview of a new generative AI-powered experience in Microsoft Viva Sales. This would allow sales people…

CPG suppliers will gain a holistic view of their retail business through the merging of retail point-of-sale and inventory data with ordering,…

Russian writer, Leo Tolstoy once said, “The two most powerful warriors are patience and time.” We know that this prolific gentleman said this in a…

Even if imaginary pocket-sized Japanese monsters aren’t your thing, you’re bound to remember the success of Pokémon Go. For several months six…

Today, consumers are smarter and tech-savvier than ever. They want quick, authentic resolutions without getting into the vicious circle of long holds,…

2022: The year retailers hit the ‘reset’ button The prophets of retail have been bearish for some time about the future of the industry. The harsh…

During Southwest Airlines’ recent meltdown, when thousands of flights were canceled throughout the country, customers waited for hours on hold, often…

And signs MoU with strategic partners – Shell, Yinson GreenTech, Assure Insurance and CO2 Connect to promote green initiatives via programmes…