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Sales and Customer Support
Sprinklr Supports L’Oréal’s Customer Care Transformation Across 36 Brands
Sprinklr Will Help the World’s Largest Cosmetics Company Achieve Its Global Mission of Bringing Beauty to All People by Responding to 100% of Customer…
Zappix and Fonative Team Up to Deliver Secure Next-Gen Self-Service Technology to Contact Centers
Self-service automation and secure, compliant capabilities have become mission-critical for modern call centers
Zappix, the leading Visual IVR and…
Fortune50 Logistics Company Selects Tenfold to Improve Customer Experience
Tenfold, the world's leading provider of Advanced CTI solutions announced that a global Fortune50 Logistics Company has selected Tenfold's offering…
LivePerson Launches Support for Instagram Messaging
LivePerson, Inc, a global leader in conversational solutions, announced the integration of Instagram messaging into its industry-leading…
TechSee Closes $30 Million Series C Investment Round
TechSee, the category leader in Intelligent Visual Assistance, announced it has raised $30 million in a Series C equity investment round. The round…
Agora Brands Group Announces Simon Schatzmann as Chief Revenue Officer
Agora Brands Group, a leader in the development of avatar technology for use by businesses and their delivery of customer service, announces that…
Tenfold Launches Next Generation CTI with Support for Einstein Call Coaching on Salesforce…
Tenfold helps unlock the powerful capabilities of Einstein Call Coaching for customers looking to increase sales effectiveness and efficiency while…
Aceyus Leverages AWS to Streamline Contact Center Operations
Aceyus Inc., a leading provider of customer experience solutions specializing in enterprise-level data management and reporting, announces that it is…
VanillaSoft Acquires Autoklose to Disrupt Sales Intelligence Market
New, first-of-its-kind integration aligns corporate and employer brand strategy across social media and employee review site
VanillaSoft, a leading …
Conversica Announces Virtual Assistant-Powered Website Chat for Free
Conversica, Inc., the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced its…