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Sales and Customer Support
How AI Is Transforming the Role of the Agent
However much technology we add to the contact center, the human element remains essential. Empathy and understanding are critical to solving complex…
Bigtincan Launches GenieAI Technology, Delivering Transformational Sales Productivity Gains to…
Bigtincan, the global leader in sales enablement automation, announced the launch of GenieAI artificial intelligence technology that enables sales,…
Redwood Logistics Growing Sustainable Supply Chains for Shippers with Launch of Redwood Hyperion
--The new carbon tracking tool meets shippers wherever they are in their sustainability journey by providing visibility into freight emissions and…
Generative AI is Over-hyped: Bias and Security Risks Biggest Barriers
Generative AI tools like ChatGPT3 have emerged as the most disruptive technologies in the post-COVID era. They have the potential to completely…
FourKites and Spotos Join Forces to Bring Real-time Supply Chain Visibility to European Shippers
Leading real-time supply chain visibility company FourKites announced it will bring its network of end-to-end, real-time supply chain data to Spotos’…
XY Retail Partners with UST to Accelerate Digital Transformation for Retailers in North America
XY Retail, the global commerce solution helping retailers streamline omnichannel operations and foster the strongest, most meaningful, and most…
Groove Unveils Groove Plays for Connected Sales Execution
Groove Plays enables sales leaders to prevent misses before they happen and help their sellers see blind spots before it’s too late
Groove, a…
Circle Logistics and Transport Pro Connection Delivers More On-Time Loads for Shippers
Using data from digital freight matching and enhanced visibility resources result in more claim-free complete loads for Circle
Circle Logistics…
Playseat and Logitech G Announce The Global Availability Of Playseat Trophy-Logitech G Edition
Logitech G, a brand of Logitech and leading innovator of gaming technologies and gear, and Playseat, the leading manufacturer and innovator of…
FourKites and RCS Logistics Partner to Bring End-to-End Multimodal Visibility to Customers Worldwide
Real-time visibility helps leading LSP streamline operations and drive huge growth in ocean and OTR business, while providing customers with a…
