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Aircall and TBI Announce Strategic Channel Partnership

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Aircall, a leading provider of cloud-based phone and contact center solutions, joins TBI’s portfolio to offer scalable CCaaS solutions to thousands of partners nationwide

Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, announced a strategic partnership with TBI, the nation’s leading technology brokerage firm.

Under this new program, Aircall and TBI will help more businesses replace aging infrastructure by offering a software-first approach and creating more flexibility for employees. Aircall’s solutions will help TBI partners of all sizes utilize the full power of voice for their business — from SMB and mid-market customers who are looking for simple and affordable yet powerful call center solutions, to large consumer-facing enterprise workgroups looking for a cloud-based platform.

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“In a trend that is showing no signs of slowing down, remote work continues to rise across the country. As we grapple with the “new normal,” flexible working tools, at an affordable price point, are all the more essential to ensuring the survival and success of businesses across the U.S.,” said Cary Bush, Director of Channel Partnerships at Aircall. “Our channel expansion with TBI means that we are able to integrate our more than 60 pre-built integrations into its provider portfolio, helping businesses adapt quickly and provide their teams with easy to use tools that allow them to work efficiently from any location.”

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TBI’s Vice President of Sales, Keith Connolly shared how this partnership will greatly benefit TBI selling partners, saying, “Aircall’s aggressive price point and pre-built integrations with platforms like Salesforce and Microsoft Teams gives our partners the tools they need to target those SMB and mid-market customers while still having all the advanced capabilities required for Enterprise level accounts. Having quick, easy to deploy cloud-based solutions will only streamline and speed up the sales process. We are excited to add this global CCaaS provider to our portfolio.”

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