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FedEx Rapidly Deploys the Okta Identity Cloud to Secure its Remote and Essential Workforce

FedEx accelerates deployment of the Okta Identity Cloud to enable its team members around the world to connect to critical applications amid increased demand during global pandemic

Okta, Inc., the leading independent provider of identity for the enterprise, announced FedEx has successfully implemented the Okta Identity Cloud to securely enable its global workforce of essential employees to remotely access the critical applications required to successfully deliver goods and services to customers during the COVID-19 pandemic. Okta also announced new and expanded partnerships with customers including Australian Red Cross, Moody’s, Mouvement Edouard Leclerc, Parsons, Servus Credit Union, State of Illinois, T-Mobile, Workday, and Zoom.

“As organizations adapt to support their employees and customers during these unprecedented times, we are here to help keep them secure and productive,” said Todd McKinnon, Chief Executive Officer and co-founder, Okta. “FedEx’s rapid implementation showcases the tremendous value of having the Okta Identity Cloud as a part of their security strategy. We were proud to enable FedEx’s workforce to seamlessly and securely access the critical tools they need to do their job successfully.”

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Consistently ranked among the world’s most admired companies, FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. As the company continues to deliver goods and services, it recognized the need to further secure and streamline access to critical applications for its essential and newly remote workforce.

When FedEx initially decided to standardize identity across its organization with the Okta Identity Cloud, it planned to take a phased deployment approach, connecting key applications and rolling them out to groups of employees over time. In light of the COVID-19 pandemic, as the company moved quickly to enable remote work for its office workers and adapt to an increase in customer demand, it accelerated the deployment. With the Okta Identity Cloud, more than 85,000 team members were quickly and securely able to access the company’s VPN. And, in the course of just a couple of days, FedEx worked with Okta to provide team members across the enterprise with quick and secure access to the cloud technologies they need to be successful, such as Microsoft Office 365, ServiceNow, Zoom, and Salesforce. FedEx is leveraging Okta Single Sign-On, Adaptive Multi-Factor Authentication and Universal Directory, and currently has more than 250 cloud applications securely accessible by employees through the Okta Identity Cloud. With the support of the Okta Identity Cloud, FedEx is taking a Zero Trust approach to securing its workforce while streamlining processes, enabling the company to securely and productively meet customer needs.

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“At FedEx, we know that a connected world is a better world. That belief guides everything we do, including implementing the tools and technologies to support our workers during these challenging times. Protecting the data of our customers and team members is a primary focus for us. We implemented the Okta Identity Cloud to securely connect our team to the applications they need to successfully and efficiently deliver goods and services,” said Gene Sun, Chief Information Security Officer, FedEx. “We are very thankful for the extraordinary effort and collaboration between FedEx and the Okta team to make this happen under pressure and with extreme time constraints. Together, we are supporting our employees and customers during this challenging time.”

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