Daily AI Roundup: The 5 Coolest Things On Earth Today
AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence, Machine Learning, Robotic Process Automation, Fintech and human-system interactions. We will cover the role of AI Daily Roundup and their application in various industries and daily lives.
Trend Micro Incorporated, a global leader in cybersecurity solutions, announced its upcoming Mobile Network Security solution, which will accelerate digital innovation at the network edge by offering comprehensive network and endpoint protection for a new era of IoT and 5G private networks.
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced that it will expand its Vonage Contact Center offering to include seamless integration with Microsoft Dynamics 365.
Auritas, the leading SAP partner in holistic data management, announced its strategic partnership with BigID, the leading data discovery and intelligence platform for privacy, protection, and perspective.
Outbrain, the world’s leading discovery and native advertising platform for the open web, announced the launch of a new ad product helping app marketers to tap into the full potential of the open web cost-effectively.
Gartner Reveals Two Actions Customer Service Leaders Must Prioritize To Increase Customer Loyalty And Mitigate Disloyalty
In today’s uncertain and volatile environment, customer service must play a larger role in driving both customer retention and also growing customer loyalty, according to Gartner, Inc. However, most customer service organizations attempt to do so by leaning heavily on initiatives to improve service experience quality. Gartner research reveals this long-held belief is wrong, as a good service experience is not enough to make customers more loyal.