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Daily AI Roundup: The Coolest Things on Earth Today

Today’s Daily AI Roundup covers the latest Artificial Intelligence announcements on AI capabilities, AI mobility products, Robotic Service, Technology from NVIDIA (Deep Learning), Alteryx (Analytics), Genesys (Computing), Dynatrace (Assistive Technologies), Atento (Financial Services,), Five9 (Analytics) and Intel (Computing).

NVIDIA Deep Learning Institute Instructor-Led Training Now Available Remotely

Starting this month, NVIDIA’s Deep Learning Institute is offering instructor-led workshops that are delivered remotely via a virtual classroom. DLI provides hands-on training in AI, accelerated computing and accelerated data science to help developers, data scientists and other professionals solve their most challenging problems.

Alteryx Strengthens Cybersecurity Efforts With Newly Created CISO Role

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Alteryx, Inc., revolutionizing business through data science and analytics, announced that Billy Spears has joined the company in a new role as the Chief Information Security Officer (CISO).  As the company continues its strong growth, Billy’s responsibilities include overseeing information security, enterprise cybersecurity and associated risk management practices. Billy will provide ongoing education on with information and cybersecurity best practices.

Concord Servicing Corporation Selects Genesys Cloud to Deliver Personalized CX

To provide more personal, flexible and positive customer experiences, Concord Servicing Corporation (“Concord“) has selected Genesys Cloud. A move to the all-in-one solution and the world’s leading public cloud contact center platform will allow Concord to help its loan originators and capital providers work more efficiently and deliver better service to customers. In addition, the recognized leader in portfolio servicing and financial technology anticipates cost savings after it shifts from its on-premises solution to Genesys Cloud.

Dynatrace Enables Rapid Response to Unpredictable Application Demands Caused by COVID-19

Software intelligence company Dynatrace, announced new insights into how organizations across industries are efficiently and effectively managing the unpredictable changes in demand for digital services during the COVID-19 pandemic.

Atento Announces Institutional Investors to Acquire Bain Capital’s Equity in the Company

Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM / BPO) in Latin America and one of the top five providers worldwide, announced arrangements to facilitate HPS Investment Partners, LLC, GIC , and an investment fund affiliated with Farallon Capital Management, L.L.C. ’s acquisition of shares of the Company currently held indirectly by Bain Capital in exchange for notes currently held by these Institutional Investors.

Five9 Partners with Zoom to Provide Enhanced Agent-Expert Consultation

Five9, Inc., a leading cloud contact center provider, today announced the launch of an Agent-Expert Consultation experience which seamlessly enables contact center agents to access the subject matter expertise of any Zoom Phone users in the organization. As a result, agents can now answer questions more quickly and accurately.

Unified Programming Model Critical to Uncompromised Application Performance, Saves Time and Money, Study Finds

New computing accelerators are rapidly emerging, and organizations need to examine time and financial considerations associated with developing performance-sensitive applications that can run on both new and existing computing platforms. Commissioned by Intel, a recent research report from J.Gold Associates, “oneAPI: Software Abstraction for a Heterogeneous Computing World,” discusses the importance of application portability, the need for enterprises to move toward a new cross-architecture model with multiple computing accelerators, and the insights on oneAPI’s open approach to cross-architecture development.

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