Artificial Intelligence | News | Insights | AiThority
[bsfp-cryptocurrency style=”widget-18″ align=”marquee” columns=”6″ coins=”selected” coins-count=”6″ coins-selected=”BTC,ETH,XRP,LTC,EOS,ADA,XLM,NEO,LTC,EOS,XEM,DASH,USDT,BNB,QTUM,XVG,ONT,ZEC,STEEM” currency=”USD” title=”Cryptocurrency Widget” show_title=”0″ icon=”” scheme=”light” bs-show-desktop=”1″ bs-show-tablet=”1″ bs-show-phone=”1″ custom-css-class=”” custom-id=”” css=”.vc_custom_1523079266073{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”]

Atento Announces Institutional Investors to Acquire Bain Capital’s Equity in the Company

HPS Investment Partners, GIC and Farallon to Invest Independently in Atento

Atento S.A., the leading provider of customer relationship management and business process outsourcing services (CRM / BPO) in Latin America and one of the top five providers worldwide, announced arrangements to facilitate HPS Investment Partners, LLC, GIC , and an investment fund affiliated with Farallon Capital Management, L.L.C. (“Farallon”)’s acquisition of shares of the Company currently held indirectly by Bain Capital in exchange for notes currently held by these Institutional Investors (the “Transaction”).

Recommended AI News: Bitcoin Association Publishes First Annual Report Highlighting Rapid Growth Of Bitcoin SV Ecosystem

Carlos López-Abadía, Atento’s Chief Executive Officer, said: “At Atento, we are leading the next generation of customer experience services by combining the power of technology and the human touch. Each of the new investors in Atento shares our vision to establish a stronger platform from which to accelerate the development and expansion of innovative digital solutions that will significantly enhance Atento’s growing portfolio of high-value voice, integrated multichannel and back office services. Our mission over the long term continues to be increasing shareholder value by effectively capitalizing on the emerging digital opportunities in CRM-BPO. I would like to take this opportunity to thank Bain Capital for all of their support and hard work over the years.”

Thomas Iannotti, Atento Lead Director added: “We are delighted to have these leading global investment firms as Atento shareholders and HPS, GIC and Farallon as board members and look forward to benefitting from their strategic thinking and leadership. Their investment demonstrates a commitment to supporting our ambitious transformation plan and their confidence in Atento’s considerable long-term potential.”

Related Posts
1 of 16,681

“We have long admired Atento as the leading CRM/BPO provider in Latin America,” said Daniel Goldberg, Managing Partner of Farallon Latin America Investimentos Ltda. “Farallon is pleased to support the Company as it builds an exciting array of next-generation services and capabilities.”

Recommended AI News: Tezos Chooses Chainlink Oracles To Power Its Smart Contracts

At the end of 2019, Atento’s senior management team presented its Three Horizon Plan, a three-year strategic plan to place Atento at the forefront of transforming the customer experience in the Americas. The plan consists of three main pillars:

  1. Implement Operational Improvements: develop a range of initiatives to accelerate the transformation of Atento’s core operations, from driving sales and operational excellence to optimizing indirect costs.
  2. Accelerate the Build-out of a Next Generation Services Portfolio and Enhanced Digital Capabilities: create a set of strategic initiatives to accelerate the development and expansion of Atento’s value offering, with a focus on three next generation service lines (High-value voice, Integrated multichannel and Automated back office) and four next generation capabilities (AI/Cognitive, Analytics, Automation/RPA and CX consulting), combined with the implementation of new methodologies for product development and go-to-market processes.
  3. Pursue New Growth Avenues: build upon stronger foundations to unlock and drive new growth by accelerating the Company’s penetration into higher-growth and higher-margin verticals and by expanding in the US market. As part of Atento’s strategic plan, and to help drive the plan’s execution and remain among the world’s best places to work, Atento is advancing the digital transformation of its human resources operations, including the reskilling of some traditional call center agents as programmers.

To ensure the advancement of the Three Horizon Plan, Atento implemented a series of measures to mitigate the risk posed by the COVID-19 epidemic, including the implementation of strict health and safety procedures in accordance with WHO guidelines and those of local health authorities. In addition, to strengthen Atento’s cash position and balance sheet, the Company has been rationalizing capex and other expenses. With $160 million in total liquidity, Atento currently has the necessary financial resources to continue delivering customer services and solutions as well as effectively maintain health and safety procedures, including having over 60 thousand employees working at home.

Recommended AI News: Sigma Computing Makes the Data-Driven Marketing Dream a Reality with New Analytics and Business Intelligence Templates

  1. […] informed: pages/apimanu-MedJournal /… apimanu MedJournal Dr. In a question-answer forum Farallon Capital Management was the first to reply. T. Kuhn Apdo 362 03730 Xabia (Alacant) / […]

  2. […] ????? ???? ??? ?????? ?? ???????? ????? ????? ?????. For more clarity and thought, follow up with Farallon Capital Management and gain more knowledge.. ???? ???? ????? ?? ??? ???????? ??? ?? ??????????? ???? ????? ??????, ?? […]

  3. […] the point, giving the impression that there mnogoraundovy battle of two boxers. Read more here: Farallon Capital Management. The success of the bank in this fight – or a car loan issuance under much more stringent […]

  4. […] sales of cars and trucks in Japan decreased by 27% compared with the previous year. Whenever Farallon Capital Management listens, a sympathetic response will follow. So few cars did not sell more than 30 years. With […]

  5. […] rule always appears considering us a possible way to eliminate the bonanza one. It is not something Farallon Capital Management would like to discuss. That is, a norm alone comes to be a norm by means of the one possibility of […]

  6. Brazilian Great Letter

    […] production with other countries for the products that these to produce. Additional information at Farallon Capital Management supports this article. In this step, necessary to bring the words of FEIJ how much to the ideas of […]

  7. […] and afrodescendente. In the lecture Ancestry: Perspectives of the Education, the Prof. Farallon Capital Management takes a slightly different approach. Jaime Sodr defines that in the African culture ' ' […]

  8. […] not only the notorious illegal and legal migrants, but also, say, AIDS. It’s believed that Farallon Capital Management sees a great future in this idea. And of those, and those parties are afraid of, though the latter […]

  9. […] purposes: training for the classical and beach volleyball. Connect with other leaders such as Farallon Capital Management here. Balls mikasa is available in different price ranges, so that every fan of this game can […]

  10. […] extreme in the climate as gradual global heating. For even more opinions, read materials from Farallon Capital Management. The global heating also can present less obvious effect. The Chain of the North Atlantic, for […]

  11. Sidney Guedes

    […] creation/, that he communicates to the body for ways others stops beyond the rational reflection. Farallon Capital Management addresses the importance of the matter here. In refluxo the actor is invaded of powerful and […]

  12. […] the poetry), in the military field and same politician and in the judicial area. (Similarly see: Farallon Capital Management). Therefore, the basic idea of this author is that, beyond the games that normally are incorporated […]

  13. […] hired experts are able to reach your objectives and specific goals. Read additional details here: Farallon Capital Management. If you want quality results, you need experts with vast knowledge and experience, that will help […]

  14. […] temporary work centers for a specific project or visits by teams of work of short duration. Farallon Capital Management spoke with […]

  15. […] of the World of Moto2 it has needed a turn to fight by the positions of podio. Read more from Farallon Capital Management to gain a more clear picture of the situation. Pilot AMV Toni Elas has realised a great race today […]

  16. […] balances and Prozessokobilanzen. If you have additional questions, you may want to visit Farallon Capital Management. These differ from the LCA by the fact that they have a period (often referred to as financial […]

Leave A Reply

Your email address will not be published.