AiThority’s AI Headlines for the Week Ending November 8th: Key Insights from the World’s Leading AI Innovators

Welcome AiThority’s roundup! We’re excited to share the latest AI and technology breakthroughs.

Here, we explore everything from the deployment of AI infrastructure to exciting advancements in purpose-built  Artificial Intelligence. Additionally, read more about the integration of AI and cloud computing, as well as how Large Language Models  are shaping product development.

Discover the Latest Advances in AI Technology

1. Konecta and Google Cloud Forge Strategic Alliance to Drive AI-Enabled Innovation in Customer Experience

Konecta and Google Cloud have formed a three-year partnership to enhance Konecta’s customer experience (CX) services with AI, automation, and cloud technology. Konecta will certify 500 engineers in Google Cloud technologies and adopt Google Workspace to improve collaboration across its 100,000-strong workforce. This alliance will integrate Google’s Customer Engagement Suite and Generative AI into Konecta’s offerings, enabling advanced automated CX solutions for clients. The partnership aims to boost customer satisfaction by automating interactions, deploying AI agents, and providing personalized support. This collaboration strengthens Konecta’s position in AI-powered CX solutions and enhances its digital service capabilities globally.

2. Quantiphi, DDReg Partner to Transform Regulatory Reporting in Life Sciences Through AI

Quantiphi, a global AI-focused digital engineering firm, and DDReg, a leader in regulatory expertise, have partnered to tackle regulatory challenges in life sciences. Their collaboration combines DDReg’s expertise in regulatory processes and approvals with Quantiphi’s AI-driven process management to streamline drug development and commercialization. By leveraging cloud, data, and AI, they aim to accelerate product approvals, enhance compliance, and improve Life Cycle Management (LCM). This partnership intends to provide a faster, more efficient route to market for pharmaceuticals, biotechnology, medical devices, and cosmetics, addressing current regulatory needs and preparing for future industry demands.

3. Aera Technology Introduces Agentic AI, Workspaces, and Control Room to Enable the Full Spectrum of Enterprise Decisions

At AeraHUB ‘24, Aera Technology introduced advanced features to its Aera Decision Cloud™ platform, including Aera Agentic AI, Aera Workspaces, and Aera Control Room. These enhancements empower users to automate routine tasks, simulate strategic decisions, and manage enterprise-wide decisions in real-time. Agentic AI processes unstructured data for adaptive decisions, while Aera Workspaces enables quick scenario modeling. Aera Control Room tracks decision impacts to improve processes. This people-centered Decision Intelligence platform supports faster, smarter decisions across organizations, aligning with Gartner’s forecast of increasing AI-driven decision-making in Global 500 companies by 2026.

4. 8×8 Delivers Latest AI Advancements and Customer Engagement Capabilities to Cloud CX Platform

8×8, Inc. announced new AI-driven enhancements to its cloud platform, improving customer engagement and communication capabilities. Updates include advanced AI transcriptions for Contact Centers, enhanced video support for remote assistance, expanded language capabilities, and bulk messaging. The platform also added a Supervisor Workspace for efficient management and improved call quality in Azure virtual environments. Integrations with Descope enhance security and identity management, and voice bots streamline b****** and payment processes. These innovations strengthen 8×8’s unified communications and customer experience solutions, recently recognized by Gartner as a leader in both Unified Communications and Contact Center as a Service categories.

5. CloudBolt Announces Intent to Partner with CloudEagle.ai to Deliver Unified and Automated Approach to Cloud and SaaS Optimization

CloudBolt Software has partnered with CloudEagle.ai to advance FinOps capabilities, integrating cloud and SaaS management for improved ROI. This collaboration enhances CloudBolt’s platform with CloudEagle.ai’s AI-driven tools for real-time SaaS optimization, boosting cost visibility, providing a unified dashboard for cloud and SaaS expenses, and enabling continuous cost savings. Part of CloudBolt’s Tech Alliance program, the partnership addresses the rising demand for integrated financial management across cloud and SaaS, helping organizations streamline procurement and optimize costs. The combined capabilities are set to launch on the CloudBolt Platform in Q1 2025.

6. Diliko Launches Cloud-Delivered Agentic AI Platform to Transform Data Management for Mid-Sized Enterprises

Diliko, an Agentic AI-powered data management company, has launched a cloud-based platform offering mid-sized enterprises streamlined data integration, robust security, and automated AI governance. Aimed at sectors like healthcare, finance, and logistics, Diliko’s platform eliminates the need for costly infrastructure while delivering real-time data synchronization and privacy compliance. Key features include patent-pending privacy measures, zero-trust security, and automated data orchestration, making complex data workflows more accessible and cost-effective. This on-demand solution empowers businesses to leverage data insights, reduce operational complexity, and focus on growth.

Weekly Roundup: Expert Views on AI Trends

AiThority Interview with Hiren Majmudar, President, NeuReality

Expert Voices in AI

In an AiThority interview, Hiren Majmudar, President of NeuReality, highlighted today’s shift in AI from training to inference, emphasizing the need for efficient, adaptable infrastructure. NeuReality’s NR1™ server-on-chip boosts GPU performance without relying on traditional CPU systems, creating cost-effective, energy-efficient AI solutions. Majmudar advised providers to focus on solving real business problems, building partnerships, and backing claims with results. He also noted advances by both tech giants and startups, like immersion cooling and AI hardware, that drive innovation. This combined effort across sectors, Majmudar believes, will make AI accessible, efficient, and impactful across industries.

Unmissable Articles of the Week on AI

How AI powers faster, more accurate fraud alerts for financial institutions

Overview of the Article

In 2023, U.S. consumers lost over $10 billion to fraud, highlighting the need for fast, efficient fraud alerts. Traditional methods are slow and resource-intensive, especially when alerts must be sent in multiple languages. These delays create opportunities for criminals to exploit the gap between detection and alert delivery. AI tools, particularly generative AI (GenAI), are transforming fraud alerts by enabling real-time, personalized, and multilingual alerts. GenAI automates alert creation, reduces manual updates, and enhances personalization. It ensures compliance, speeds up processes, and improves customer experience, allowing financial institutions to respond faster and stay ahead of fraudsters.

Leveraging Deep Learning for Context-Aware Low-Code Development

Integrating deep learning with low-code platforms enables the creation of smarter, context-aware applications, making development faster and accessible to non-experts. These platforms provide visual tools that simplify application building. Adding deep learning allows applications to adapt to user needs in real time, enhancing responsiveness and personalization. Industries like CRM and predictive maintenance benefit greatly, as deep learning enables tailored recommendations and early detection of equipment issues. This combination of low-code and AI-driven capabilities boosts innovation, speeds deployment, and allows a wider range of users to develop sophisticated solutions that respond to market demands effectively.

AI Quote of the Week

“The AI world is shifting from training to inference. This is creating a huge demand for specialized hardware and software because they are two distinct markets with different business and technical requirements.”-Hiren Majmudar, President, NeuReality

[To share your insights with us as part of editorial or sponsored content, please write to psen@itechseries.com]

This Week’s Must-Listen AI Podcast – AI Inspired Series

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A chat with Bradley Jenkins, Intel’s EMEA lead for AI PC & ISV strategies

Bradley Jenkins about the key benefits of Intel’s Core Ultra processor range and how modern enterprises can benefit from systems powered by it.

Listen Now: AI Inspired Series by AiThority.com: Featuring Bradley Jenkins, Intel’s EMEA lead for AI PC & ISV strategies