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Cloud-Embedded Technology Innovator Advances Capabilities for Personal, Commercial and Specialty P&C Carriers

Decision Research Corporation (DRC), an industry-leading provider of cloud-based digital enterprise solutions for the P&C Insurance sector is pleased to announce the immediate availability of the DRC Insurance Platform 2021 release. The DRC Insurance Platform is a full-service suite that integrates the industry-leading RS X Rating technology with comprehensive Policy Administration, Billing, Claims, Advanced Analytics, and pre-configured third-party integrations for Personal, Commercial, and Specialty Insurance Carriers.

“DRC has long distinguished itself by bringing imaginative and innovative capabilities to the ever-evolving landscape of P&C Insurance, and that continues with our 2021 release. At DRC, our innovation roadmap is guided by customer input, a deep understanding of the markets that we have served over the past fifty years and a passion for bringing modernized digital solutions to market that enable our customers to operate more effectively and efficiently,” said Les McElhaney, Vice President of Product and Technology.

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Key new features of the DRC Insurance Platform 2021 release include:

  • Self-service Analytics for policy, agent, claims and billing users. The enhanced analytic framework empowers our customers by emancipating unique analytical insights across a robust reporting schematic, allowing for easy drill down and trending views
  • AI Assistant that leverages chatbot, natural language processing and cognitive services technology in DRC Quoting portals
  • Advanced Security functionality using mandatory Multi Factor Authentication brings improved security and performance when working across all DRC platform portals
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Additional new features in the 2021 release include: enhanced workflow summary navigation tools, new APIs, UI enhancements that allow users more control with dashboards and reports, advanced user controls, new division and commission handling capabilities to assist in the management of MGAs (Managing General Agents), expanded adoption of Azure SQL database to drive DRC’s Platform as a Service (PaaS), and Executive Dashboard enhancements.

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In addition to these new features, several new business lines have been added to the platform including General Liability & Personal Legal Expense Protection.

DRC Vice President of Sales and Business Development, Rob Whitton said, “Seeing these features into the market is a real passion for DRC. We see ourselves as innovation disruptors, bringing comprehensive functionality to customers who don’t want to get bogged down in long and expensive implementation quagmires. We believe that progressive P&C companies want a partner who is stable, innovative, nimble, customer-centric and DRC checks all of those boxes.”

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