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Penn State Health to Pioneer Next-Generation Virtual ICUs with CLEW Medical’s AI Powered Cloud-based Platform

Penn State Health announced that it has executed an agreement – and begun implementation – to offer virtual intensive care units – or vICU – utilizing CLEW Medical’s cloud-based tele-ICU platform. Utilizing clinicians from Penn State Health “behind the camera,” the new service is expected to be live in late September and will initially cover 174 adult ICU and intermediate care beds at Penn State Health Milton S. Hershey Medical Center and Penn State Health St. Joseph Hospital.

The COVID-19 pandemic drove demand for critical care beds and demands on ICU clinicians – to all-time highs, leading to large numbers of caregivers burning out and/or leaving their roles. Sites supported by vICUs are better able to withstand surges in demand and offer greater support to bedside caregivers.

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The first of its kind to be granted 510(k) clearance, CLEW ICU leverages advanced AI technology to identify patients that are most and least likely to deteriorate in the near future and streamlines workflow to improve communications, decision making, and care implementation. Penn State Health will use the system’s powerful technology to improve clinical outcomes, lower costs, and enhance the provider, patient, and family experience.

Penn State Health already plans to expand their vICU to cover additional facilities in the Penn State Health system – such as the new Penn State Health Lancaster Medical Center and Penn State Health Holy Spirit Medical Center – as well as other hospitals and health systems that contract for Penn State Health’s vICU services. “The new vICU service will expand the range of virtual care services we offer, including the region’s first Home Recovery Care program,” according to Chris LaCoe, DBA, RN, FACHE, Vice President of Virtual Health for Penn State Health. “CLEW’s ability to support all major EHR and patient monitoring platforms means we will be able to easily extend the service to other hospitals and health systems, regardless of their specific configurations.”

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Not all vICU Software is the same, and CLEW delivers rapid situational awareness with minimal false alarms that improves the ability of clinicians to proactively manage the best possible outcomes for its critically ill patients.

“I am eager and excited to see how CLEW’s software will perform with the goal of augmenting and streamlining the already exceptional care being provided at the bedside” said Dr. Will Hazard, Medical Director of vICU at Penn State Health.

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