Nitor CONNECTOR Enhances Supply Chain Resilience with SAP Ariba and Qualtrics XM for Suppliers Integration

Nitor announced that its Nitor CONNECTOR for SAP Ariba solutions and Qualtrics XM for Suppliers is now available on SAP App Center, the digital marketplace for SAP partner offerings. This new application integrates SAP Ariba solutions and Qualtrics XM for Suppliers, available on the Qualtrics XM Platform, enabling automatic supplier feedback requests, distribution and data collection from within SAP Ariba solutions.

“The integration of SAP Ariba solutions and Qualtrics XM for Suppliers enables automatic distribution of supplier feedback to targeted groups of business partners,” said Sean Sollitto, Principal with Nitor. “These capabilities provide a combination of the right operational and experience data to help improve supply chain resiliency and continuity.”

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Nitor CONNECTOR for SAP Ariba solutions and Qualtrics XM for Suppliers helps users of SAP Ariba solutions engage directly with all tiers of suppliers and business partners globally to better understand needs and experience gaps across the procurement supply chain. Once an event or milestone takes place in an SAP Ariba solution, such as an approved purchase order or a response to an RFP, the Nitor Connector automatically triggers a request for feedback from Qualtrics to the supplier involved in the transaction. Once each supplier provides feedback, the Qualtrics XM Platform leverages data analytics to help businesses using SAP Ariba solutions understand where experience gaps exist in the buyer-supplier relationship. Once identified, the buyer can make strategic business decisions to improve supply chain resiliency, reduce costs, and secure critical sources of supply.

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“In a year rife with ongoing supply chain disruption, buyers need to complement accurate, real-time operational data with supplier sentiments and insights to make critical decisions about their supply chains,” said Sean Thompson, EVP, Business Network and Ecosystem, SAP Procurement Solutions. “With this enhanced integration, Nitor CONNECTOR for SAP Ariba solutions and Qualtrics XM for Suppliers is going to help make that even easier for our customers.”

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