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Sitel Group Honored as a Top Military Friendly Employer

Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, has been named one of the nation’s Top Military Friendly Employers by VIQTORY, an organization that connects members of the military with employers across the U.S.

“It’s an honor to be recognized as a Military Friendly Employer,” said Mike Small, CEO, Sitel Group – Americas. “We value the integrity, leadership, and accountability that our military members, veterans and their families bring to our organization. Their talents and experiences provide us with unparalleled knowledge that gives us a competitive edge in delivering exceptional service for our customers. We appreciate their commitment to serving our country and now their service to our company and customers.”

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Since 2017, Sitel Group has grown its employed veteran community 100% each year in the U.S. Earning top honors in the $1 to $5 billion annual revenue category, Sitel Group continues honoring its veterans through its commitment, effort and success to creating sustainable and meaningful opportunities for the military community. The group’s veteran appreciation extends to its rewards, including leave with continuation of benefits, deployment coverage as well as on the job training, coaching and mentoring.

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Organizations earning the Military Friendly Employer designation were evaluated using both public data sources and responses from a proprietary survey. Hundreds of companies participated in the Military Friendly Employers portion of the 2021 Military Friendly Companies survey. Methodology, criteria and weightings were determined by VIQTORY with input from the Military Friendly Advisory Council of independent leaders in the higher education and military recruitment community. Final ratings were determined by combining an organization’s survey score with an assessment of the organization’s ability to meet thresholds for Applicant, New Hire Retention, Employee Turnover and Promotion & Advancement of veterans and military employees.

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