Sourcepass Launches to Revolutionize the IT Services Industry
IT Services Provider leads the charge to fully digitize the customer experience for the ever-growing SMB market
Sourcepass announces its launch and vision to become the largest IT services provider in the world dedicated to the SMB market (small and mid-sized businesses from 20-1000 employees). Looking to revolutionize and change how SMBs buy and use IT services, Sourcepass is leading the charge to fully digitize the customer experience by providing every customer an intelligent application powered by AI to manage their environment.
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Today, one of the largest business segments in the U.S. is the SMB market comprising companies close to 640,000 and representing a combined user count of over 45 MM employees. SMB companies are unable to implement an effective and economical IT strategy to support their businesses. SMBs are juggling too many IT vendors that can be very costly, they lack streamlined communications, customized solutions for scalability and they deal with a clunky IT customer experience. The outcome is delay in response and issue resolution impacting business, customer experience, and revenue.
Sourcepass is focused on solving this service gap for every SMB in the U.S. In addition to having a track record for success having built over $6.5 BN in enterprise value over the past decade, the Sourcepass team leverages their knowledge of the industry to better understand their customers’ needs. Their history of deploying some of the most complex technology solutions in the space has allowed their customers to focus on their core business while leaving the IT up to the experts.
“We want to fundamentally improve the lives of customers,” Sourcepass CEO and Co-Founder, Chuck Canton said. “Their IT challenges take valuable time and resources away from their operations. We see a major opportunity to make a real difference. We are going to simplify technology assistance and make this as convenient as streaming a movie on Netflix or ordering products on Amazon. We want our customers to have this same convenience in a professional setting so they can spend less time on IT and more time on running their business.”
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Being customer-obsessed and highly committed to the customer experience, the Sourcepass team is focused on delivering valuable, scalable solutions that will enable SMBs to stay competitive in our evolving digital era. Sourcepass is in development to enable their clients several self-services, and on-demand IT solutions, along with transparent views into their entire IT infrastructure and business applications, currently unavailable to this market.
To drive further momentum, Sourcepass continues to develop partnerships to attain their goal to become the largest IT services provider for SMBs. This includes strategic M&A partner Revenue Rocket, who will play a critical role in Sourcepass’s future acquisitions.
“The Sourcepass team has a history of growing companies from infancy to multibillion dollar valuations. They are experienced in not only choosing the right acquisitions, but in knowing how to integrate companies to generate hypergrowth, increased profitability and shareholder value,” said Mike Harvath, CEO of Revenue Rocket. “As Sourcepass continues to go to market, we’re looking forward to executing with them a strategic plan to invest in companies that offer complimentary industry-best IT solutions for the SMB market. I have no doubt that with this plan and this team, Sourcepass will propel forward and achieve its vision,” concluded Harvath.
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