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Sensormatic Solutions By Johnson Controls Next-generation, Multi-sensor, AI-based Technology

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, is empowering retailers with an improved and integrated storefront visibility solution. Its next-generation, multi-sensor, AI-based technology and analytics suite leverages advanced data collection techniques, hardware, and analytics tools to offer retailers a comprehensive, data-driven and real-time view of the storefront, supporting better customer experiences and operational excellence.

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“The front of the store is a critical hub in understanding shopper activity, and delivering a world-class experience”

“The front of the store is a critical hub in understanding shopper activity, and delivering a world-class experience,” said Ned McCauley, Global Portfolio Leader, Storefront Visibility, Sensormatic Solutions. “Our storefront visibility solution combines advanced sensors with AI technology to bring clarity and context to events that were previously invisible. This net new data empowers retailers to improve inventory accuracy, align staffing with shopper traffic, and pinpoint vulnerable store areas to respond quicker to retail theft.”

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Retailers can use Sensormatic Solutions storefront visibility package, which is on display at EuroShop 2023, alongside existing asset protection and retail analytics ecosystems. The offering provides a trustworthy source of data that can:

  • Optimize associate scheduling: align labor to in-store traffic opportunities to help elevate customer service engagements.
  • Reduce out-of-stock: understand what, when and how many items are stolen during shoplifting events to quickly replenish missing merchandise on the sales floor.
  • Strengthen loss prevention investigative efforts: integrate video systems for post-event forensic analysis and to build an enhanced evidence packages.

Sensormatic Solutions storefront visibility package is particularly powerful when paired with the organization’s other solution services. Sensormatic Solutions end-to-end portfolio of targeted packages can bring together data from disparate streams to enhance shopper journeys, reduce waste, improve Click-and-Collect programs, design more reliable and efficient supply chains, and more.

“Our storefront visibility package has always been about the data,” McCauley continued. “But the new algorithms we’ve integrated into the intelligent operating system, when paired with our powerful sensors and thoughtful RFID tagging programs, offer retailers more valuable predictive insights than ever before possible.”

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 [To share your insights with us, please write to sghosh@martechseries.com] 

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