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Tavant Partners with One of the Largest Commercial Truck Manufacturers in the world to Provide a Connected and Seamless Service Experience

Tavant’s AI-powered, cloud-based w******* management system will be used across 180 markets by over 40,000 users

Tavant, a digital products and solutions company and a global leader in service lifecycle management, announced that it has partnered with Daimler Truck AG (DTAG), one of the world’s largest commercial vehicle manufacturers, to provide w******* and claim management solutions for its European brands.

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Daimler Truck partners with Tavant for a seamless service lifecycle experience

“Upon deployment, Tavant W******* will enable seamless integration with all backend and frontend systems, bring in workflow automation, better configurability, and amplify productivity. We are excited to be working with Daimler Truck. This alliance opens the pathway to great synergy for accelerating the pace of service innovation,” said Vikas Khosla, Chief Revenue Officer, Hitech, Tavant.

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Leader in IDC MarketScape for w******* and service contract management, Tavant W******* is a next-generation w******* management software solution. It uses AI and machine learning capabilities that transform the w******* and service process by constantly adapting to an analytics-first decision-making engine. The solution enables manufacturers to make intelligent w******* decisions, allowing businesses to concentrate on more complex and significant value-driven problem statements.

“This collaboration emphasizes our commitment to digital growth. Tavant’s connected service lifecycle solutions integrate seamlessly with legacy systems to harmonize business processes. Throughout this transformation journey, we will implement a modern, future-ready, and integrated w******* and goodwill system, provide a 360° view of the service lifecycle, and a superior aftersales experience to their customers,” said Roshan Pinto, Head of Manufacturing, Tavant.

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[To share your insights with us, please write to sghosh@martechseries.com] 

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