Trilliant Health’s Newly Launched Provider Directory Leverages Machine-Learning for Novel Insights

The new provider directory employs an algorithmic approach to offer near real-time insight into provider behavior and relationships.

Trilliant Health, the leading predictive and market research firm in the healthcare industry, announced today the release of its Provider Directory, a comprehensive analytics tool that delivers near real-time intelligence about physician behavior to provider organizations, health plans, life sciences companies, and investors. The Provider Directory combines advanced machine learning techniques with Trilliant Health’s all-payer claims dataset to reveal how provider practice patterns and relationships shape the $4 trillion U.S. health economy.

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“A provider directory is much more than a name and an address, especially in the rapidly evolving post-pandemic health economy”

According to the Centers for Medicare and Medicaid Services, the vast majority of provider directories are outdated and unreliable, with inaccuracies reported across half of all data in online directories. Notably, Trilliant Health’s Provider Directory reveals that 60% of individual provider records in the National Plan & Provider Enumeration System (NPPES) list an inaccurate practice location. Disruptions to our healthcare system during the COVID-19 pandemic have demonstrated the importance of data accuracy and timeliness for strategic and operational decisions, especially as providers adapt practice patterns to changes in patient preference, utilization, regulation, and reimbursement models. Data from the Provider Directory shows that 38% of providers changed their office location between 2019 and 2022.

At the same time, new entrants like Amazon, CVS and Walmart are disrupting the healthcare landscape by competing with traditional primary care supply. As the pace of these changes accelerates, health economy stakeholders need to make decisions with the most accurate and up-to-date information on where and how providers render care to patients, as well as the relationships that influence these decisions.

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“A provider directory is much more than a name and an address, especially in the rapidly evolving post-pandemic health economy,” said Hal Andrews, CEO of Trilliant Health. “One aspect of the pre-pandemic health economy remains unchanged: everything in healthcare begins with a provider decision, and most providers practice in more than one location. More importantly, providers often deliver different types and levels of care based on the location of the care setting. Our Provider Directory enables any stakeholder in the health economy to understand which provider delivered which services, how many times, to which patients, where patients received that care, and where the patient went next. We are excited to work with new and existing customers to create evidence-based strategies that align with the changing provider landscape.”

Trilliant Health’s Provider Directory applies proprietary advanced algorithms to public and private datasets in order to deliver a more accurate and timely view of over two million healthcare providers. Trilliant Health’s unique approach generates millions of proprietary data points, revealing provider affiliations, the multiple locations at which providers render care, and the volume of services performed at each location. With the most comprehensive and current data in the industry, Trilliant Health’s customers can develop and execute numerous provider-based strategies.

The Provider Directory is designed for maximum portability, allowing users to access intelligence without disrupting their established workflows, including integration with existing customer relationship management (CRM) platforms like Salesforce.

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