Zammo.ai is Accelerating Businesses Use of Microsoft’s Azure OpenAI Service, Including ChatGPT, while Saving Them Time and Money

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By AIT News Desk On Apr 28, 2023

Businesses leverage OpenAI while avoiding complex development projects with Zammo, the solution Microsoft is using to scale the adoption of OpenAI and ChatGPT across industries

Zammo.ai, the San Francisco-based conversational AI startup, is the designated Microsoft solution partner using combined capabilities of Microsoft Azure Cloud Service, Azure OpenAI Service, and Azure Cognitive Search to enable customer’s automated conversations directly from customer source documents and web pages.

For businesses that are interested in the benefits of OpenAI, but are not sure how to begin implementing this cutting-edge technology, Zammo is making that first step easy. Microsoft recently published a Azure AI Customer Story establishing Zammo as their Azure OpenAI Accelerator by which customers can accelerate their use of numerous AI services versus the burden of trying to combine one service at a time. Microsoft is advocating Zammo’s offer of a rapid custom proof of concept that demonstrates the value of automated customer conversations across channels like voice, web, and social media. In addition to saving customers time and resources, the Zammo solution gives them full control of the technology to customize the user experience to their brand and use cases.

This solution is also simplifying how organizations share knowledge, giving them the ability to provide more personalized service, and helping increase operational efficiencies as businesses and agencies can connect with customers or constituents through one solution across the most popular communication channels.

“The Zammo and Azure OpenAI combination is proving to be everything we wanted in a conversational AI solution,” says Andreas Boehm, Intelligent Cities Manager at City of Kelowna.

Zammo has recently been recognized as the Best AI Chatbot Solution by Juniper Research and received a grant from Microsoft’s AI for Accessibility program for using their Azure AI cloud services, including OpenAI and Cognitive Search, to provide people with vision disabilities better access to employment opportunities.

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