Senior Lifestyle Not Suitable to Technology Adoption: Older Adults Admit High Anxiety and Fear About New Technology
Older adults are recluse when it comes to adoption and use of emerging technologies, as found in a new survey. There exists a divisive boundary between the Gen Z population and the baby boomers when it comes to using technology. The plus-60 years-age group population is finding it relatively hard to adjust to the new emerging technologies like Voice, IoT and smart gadgets that are becoming the new norms of living. The results of a recent survey of technology-enabled older adults show that for 53% of them, learning new tech devices such as a computer or cellphone, produced more anxiety and fear than going to the dentist, to the doctor and hearing a strange noise at night – combined!
Barring the COVID-19 centric personalized healthcare and medical apps, and assistive technologies such as a robotics arm or AR VR wearable, the seniors wouldn’t mind skipping the list of emerging technologies that rule the roost today.
The informal poll taken by Candoo Tech, a technology training and support service specifically for older adults, also asked participants to rank their frustration level with learning something new on an electronic device. Respondents ranked it right up there with waiting in line at the motor vehicle bureau, and more frustrating that being stuck in traffic.
Read More: Telehealth: The Future of Health Care
Despite their fear and frustration, seniors want to be connected.
Forty-six percent (46%) of respondents picked “personal tech coach” as the number one item on their wish list. That’s more than twice the number who want a new tech device, the second choice (21%); which interestingly beat out the “old school” gift, a book, by only one percentage point.
While 44% of seniors shopped online for the holidays, 57% are concerned about risks of internet scams, account hacks or computer viruses, and with good reason. The FBI’s Internet Crime Complaint Center (IC3), received more than 68,000 complaints in 2019 from victims over age 60 who experienced losses of more than $835 million. Only 8% of Candoo Tech survey respondents think they are too smart to fall for a scam.
“Unfortunately, older adults are often prime targets for cyber-criminals, because they are perceived not to be tech savvy,” said Liz Hamburg, founder and CEO of Candoo Tech.
Liza added, “One client answered a call from someone posing as a Microsoft technician and let him into her computer remotely. She finally caught on when he demanded to be paid with gift cards, but by then, the damage was done. Helping seniors stay safe online is a priority for Candoo Tech.”
Candoo Tech provides tech support and training specifically designed for older adults to help them stay safe, independent and connected. Candoo’s services are provided remotely nationwide by U.S. based Tech Concierges who are specially-trained by a New York City geriatric health institution, cognitive enrichment specialists and other geriatric experts to work with older adults, including those with disabilities. Candoo Tech offers three service options: a one-hour remote session for $50; an annual membership for $180 which includes two, 90-minute training or support sessions and unlimited quick help; and a new device set-up and training package for $180. The company offers free how-to guides and internet safety tips to help seniors connect, shop and engage safely through technology.
The company was founded by entrepreneur Liz Hamburg in 2019 and has been working with older adults and their families directly as well as with senior living facilities and other organizations.
Top Mobile apps and telehealth solutions for the Active-adult age groups
If you are 60+ and have an active lifestyle, here are top devices and apps for you:
- Automatic Pill Dispenser
- Automated Liquid Sanitizer
- Philips Lifeline With AutoAlert with fall detection technology
- GrandCare Systems – GrandCare is a remote monitoring, home health care, and communication platform
- GrandPad: Tablet for Seniors
- EllIQ by Intuition Robotics
- Aura Frames
- Be My Eyes
- Automation Foldable Stool
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