Katabat Speeds Digital Debt Collection with Powerful EasyCollect Mobile Payment Portal
Lenders and Agencies Can Engage Digitally with Customers Through Integrated Email and SMS
Katabat, a leading global supplier of debt management software solutions, has launched EasyCollect, a powerful, yet easy to deploy, mobile payment portal for lenders and debt collection agencies. EasyCollect is the industry’s simplest, fastest digital payments solution, allowing lenders and agencies to reach borrowers via integrated email and SMS messaging and creating a hassle-free payment experience that helps increase collections.
“We developed EasyCollect as a stand-alone, digital-first product to help our clients increase collections and recoveries while providing a streamlined customer experience.”
“Our clients were looking for an easy-to-use, secure portal for online digital collections from initial outreach messaging through payment capture,” said Katabat CEO Ray Peloso. “We developed EasyCollect as a stand-alone, digital-first product to help our clients increase collections and recoveries while providing a streamlined customer experience.”
A digital-first communications approach, like that enabled by EasyCollect, can improve response rates by up to 30% according to a recent McKinsey report. The product allows clients with a payment merchant account to easily set up and begin receiving payments by:
- Uploading a file of accounts and logo(s);
- Specifying basic details like minimum payment amount, links or content for state and other disclosures;
- Selecting compliant email templates to use for customer engagement;
- Sending campaign messages and allowing customers to make or schedule payments immediately via a mobile device.
EasyCollect is PCI-compliant and does not require IT support for deployment. It delivers enterprise-scale functionality with a price point attractive for small to medium-sized debt collection agencies. Introductory pricing ranges from $249 to $499 per month.
Katabat’s full suite of debt management solutions helps lenders, financial institutions and debt collectors streamline communications and optimize engagement throughout the entire customer lifecycle. By applying machine learning to the debt management and collections process, Katabat’s solutions help improve collections and recovery through a better customer experience, all while reducing costs and compliance risk.