GovTech Announcing MAXIMUS Genesys Engagement Platform, World’s First Full-fledged GovTech Citizen… Sudipto Ghosh May 14, 2020 Leading Government Technology (Govtech) platform MAXIMUS has announced a strategic partnership with Genesys. As part of the agreement, the two tech…
Computing Concord Servicing Corporation Selects Genesys Cloud to Deliver Personalized CX AIT News Desk May 8, 2020 New Cloud Contact Center Solution to Help Fintech Company Save Costs and Improve Workforce Efficiencies To provide more personal, flexible and…
IT and DevOps Genesys Expands Executive Team with Proven SaaS Executives AIT News Desk Apr 28, 2020 Company adds new chief people officer Eva Majercsik and bolsters Multicloud Solutions with John Hernandez as Genesys Engage SVP/GM and Raj Patel as…
Computing Genesys Helps Organizations Manage Increased Customer Service Demands and Establish Remote… AIT News Desk Apr 2, 2020 Rapid Response offer gives organizations free cloud contact center solution deployed in 48 hours, plus no premiums for volume spikes and comprehensive…
Mobile Genesys Messaging With WhatsApp Simplifies Communication Between Businesses and Consumers AIT News Desk Mar 12, 2020 Powerful Contact Center Solution From Leader in Customer Experience Helps Organizations Connect Every Interaction Across Voice, Email, Chat and…
Computing ENGIE Improves Customer Experience With Genesys Cloud AIT News Desk Mar 11, 2020 Unifies customer experience across multiple contact centers to improve customer satisfaction ENGIE France BtoC innovates daily to become the global…
Computing Avaya, Cisco and Genesys Contact Center Customers Can Move to the Cloud for Free With Talkdesk Boost… AIT News Desk Mar 5, 2020 Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from…
Machine Learning Genesys Acquires nGUVU to Bolster Employee Experience Capabilities and Empower Tomorrow’s… AIT News Desk Mar 4, 2020 New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any…
Machine Learning Genesys Acquires nGUVU to Bolster EX Capabilities and Empower Tomorrow’s Workforce with Gamification… AIT News Desk Mar 3, 2020 New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any…
Computing Genesys Cloud Now Available on AWS Marketplace AIT News Desk Feb 27, 2020 Simplified Procurement and Administrative Processes Make It Easier for Enterprises to Access the Market-Leading Cloud Customer Experience Platform…