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To improve customer care and create the digital experience Telia Lietuva establishes a new unit of Direct and Digital Channels. Starting from 1 …

Metso, in collaboration with Rockwell Automation, introduces new predictive maintenance solution for mining industry Metso is expanding its digital…

Purchases, location, and actual customer behaviors are critically important for understanding and mapping the customer experience using the Customer…

FinServ partners must truly be knowledgeable about the laws and regulations governing the financial services industry. Financial institutions are…

Expanded team will support new Amazon offering and Pinterest ads expansion to France 4C Insights, a data science and marketing technology company,…

Marketplace software developer OmniBazaar, Inc. announced an initiative to distribute 6.4 billion free cryptocurrency tokens to users of its…

RIB Software SE, the world's leading provider of iTWO 5D BIM Cloud enterprise platform technology for the building, construction and infrastructure…

Following a Limited Beta Launched Last Month, the Platform for Consumers to Own, Verify and Sell Their Data Opens up to the Masses; Anyone in the U.S.…

Enhancements automate and simplify management and administration for large-scale WFO deployments Calabrio, a leading provider of customer engagement…

Built on Amazon Web Services, Zendesk Sunshine Seamlessly Connects and Understands Customer Data—Wherever It Lives Today, Zendesk, Inc. launched…