Verint, The Customer Engagement Company announced the expansion of the Verint Customer Engagement Platform with technology acquired from Qudini, a…

 Whatfix, the global leader in the digital adoption platforms (DAP) space,announced the expansion and strong growth of the Whatfix Independent…

Cigniti Technologies, the world’s leading AI & IP-led Digital Assurance and Digital Engineering services company, announced it has partnered with…

Leading Customer Success platform is the first to deploy generative artificial intelligence to give users sophisticated content and ideas on demand.…

Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to…

Nisum, a leading technology consulting firm and expert in building custom digital commerce platforms, has formed a consulting and systems integration …

As organizations increase their focus on strengthening the employee experience, Medallia and Eagle Hill Consulting have partnered to provide customers…

With the release of Pinpoint Loss Predictions, Pinpoint is bringing the earliest, and the most accurate, profitability predictions to Property and…

Ecommerce Heavyweights Partner with Jitterbit, Bringing Crucial Connections, Speed and Agility to Retailers Worldwide Jitterbit, the API…

CXone delivers extended digital-first reach, hyperpersonalization, true omnichannel with digital-to-voice elevation, real-time interaction, expanded…