Dixa, the conversational customer service platform, announces Dixa Discover, a new analytics suite to help businesses leverage customer service data…

Industry leaders collaborate to better serve customers through unmatched global, multimodal network coverage and market-leading ETAs Leading…

Partnership provides property owners with secure guest authentication, while supporting memorable guest engagements Veriff, a global identity…

NICE announced IGT Solutions (IGT), a next-gen customer experience (CX) company, has chosen NICE CXone’s world-leading cloud CX platform to ramp up…

Galileo empowers financial institutions to create and deliver novel and tailored customer experiences as they scale with Cyberbank Digital…

Customers expect personalized interactions from businesses, whether they’re shopping online from a laptop or standing in line with a mobile device in…

Introducing Webex CX to deliver new omnichannel customer experiences Cisco is the only company that can deliver a fully integrated UCaaS (Webex…

Aspen Technology, a global leader in industrial software, announced that it has acquired inmation Software GmbH, a market leader in industrial…

Uniphore, the leader in conversational AI and automation, announced the release of its enhanced Uniphore X platform, the industry’s most comprehensive…

Bloomreach, the world's #1 Commerce Experience Cloud, announced it has been named a Customers Choice in the 2022 Gartner Peer Insights 'Voice of the…