To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it…

Powered by AWS, Genesys Cloud improves customer engagement for companies of all sizes worldwide Amazon Web Services, Inc. (AWS), an Amazon.com…

New Cloud Contact Center Solution to Help Fintech Company Save Costs and Improve Workforce Efficiencies To provide more personal, flexible and…

Unifies customer experience across multiple contact centers to improve customer satisfaction ENGIE France BtoC innovates daily to become the global…

Simplified Procurement and Administrative Processes Make It Easier for Enterprises to Access the Market-Leading Cloud Customer Experience Platform…

Customer experience industry’s most comprehensive pricing model offers plans starting at just $0.68 USD per user, per hour Genesys, the global…

Western Governors University Improves Response Times by 20% with 80% of Calls Answered Within 30 Seconds Western Governors University (WGU), a…

Avaya Displacements Drive 143% Increase in Genesys Cloud Sales Genesys, the global leader in omnichannel customer experience and contact center…

Eccentex an industry leading Low-code development platform and Process Automation software company announcing the availability of Eccentex…

Genesys Cloud CX received among the highest scores for artificial intelligence, workforce optimization, self-service and outbound capabilities…