Contact centers are looking to transition quickly from physical, on-premises solutions to cloud-based and hybrid models. This helps them gain…

Bandwidth Inc., a leading global enterprise cloud communications company, announced an important step forward in the future of the enterprise contact…

Afiniti, the world-leading provider of artificial intelligence technology for pairing agents and customers, and Genesys, a global leader in customer…

Genesys, a global cloud leader in customer experience orchestration, and Google Cloud announced an expansion of their strategic partnership to help…

Genesys Grows New Booking and Subscriptions More than 100% Year-over-Year as Companies Adopt Its Experience as a Servicesm Vision Genesys, a global…

ConvergeOne, a leading services-led technology provider of cloud, collaboration and digital infrastructure solutions, announced it has earned Platinum…

- New bookings growth up nearly 130 percent for Genesys Cloud and more than 70 percent for Genesys Engage Cloud and Subscription year over year;…

Broad multivendor ecosystem of leading cloud platforms, technology providers and system integrator resellers gives enterprises greater control and…

Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from…

Genesys Engage on Microsoft Azure Is a New Trusted and Secure Cloud Offering Built to Ease the Transition to the Cloud for Large Enterprises…