Mazda Motor Europe has moved its on-premise CX operations to a unified cloud platform with CXone NICE announced that Mazda Motor Europe,…

The combination of NICE’s industry-leading platform CXone, with LiveVox’s widely adopted proactive outreach portfolio creates a unique way for…

Gryphon.ai meets real-time compliance needs for enterprise customers on NICE's award-winning cloud-native CXone platform  Gryphon.ai announced its …

Pennsylvania’s Allegheny County looks to NICE Justice to streamline the criminal justice process, reduce postponements, and free up attorneys to…

Trellix, the cybersecurity company delivering the future of extended detection and response (XDR), announced the National Institute of Standards and…

With this groundbreaking capability, organizations can now create differentiating service by comparing their key metrics and service insights to…

Groundbreaking AI initiative grants brands 1,000 interactions per day with ElevateAI’s free AI-powered transcription services and CX AI models…

Consortium promotes safe and secure society forward with advanced AI-based demonstration experiments at docomo R&D OPEN LAB ODAIBA The…

NICE simplified ABN AMRO’s infrastructure with migration to the cloud NICE has announced that ABN AMRO, a leading eurozone financial institution…

Enlighten enables Enterprises to benefit from generative AI in customer service with the highest security, compliance and precision and with…