Machine Learning NICE Named a Leader in the 2023 Aragon Research Globe for Conversational AI in the Intelligent… Business Wire Apr 20, 2023 NICE is identified as a provider using conversational AI technology aimed at improving customer and employee experience NICE announced that it…
Technology NICE Named a 2023 Gartner Peer Insights Customers’ Choice for CCaaS Business Wire Apr 17, 2023 NICE a leading customer experience innovator,announced that it has been named a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the…
Machine Learning NICE Actimize Uncovers Complex Financial Crime with Advanced Analytics in New AI-Powered ActOne Case… Business Wire Apr 13, 2023 ActOne’s visual network exploration capabilities, dynamic workflow, and ecosystem intelligence enables financial institutions to operate at the…
Machine Learning NICE Delivers AI-Powered CX to Accelerate Smart Self-Service Adoption While Improving Employee… Business Wire Apr 3, 2023 NICE announced the Spring 2023 release of CXone, which adds new AI-powered capabilities that accelerate digital fluency to help brands master CXi…
Machine Learning XSELL Technologies Announces NICE DEVone Ecosystem Partnership Agreement PR Newswire Apr 1, 2023 XSELL Technologies announced a DEVone ecosystem partnership agreement with NICE, the industry leader in cloud contact center software. Through the…
Machine Learning NICE Announces Enlighten Actions, Creating Humanized AI-driven CX Powered by Generative AI Business Wire Mar 28, 2023 Enlighten Actions revolutionizes use of data and generative AI to pinpoint brand-specific actions to drive business growth NICE announced…
Machine Learning Independent Research Firm Names NICE a Leader in Contact Center as a Service Business Wire Mar 27, 2023 NICE recognized as a Leader, receiving the highest scores in the current offering and strategy categories and the highest possible score in the…
Technology NICE Surpasses Milestone of 1 Million Agents on CXone Business Wire Mar 16, 2023 NICE announced that CXone, the industry’s leading CX native cloud platform, has more than 1,000,000 agents and supervisors using the full breadth of…
Technology LanguageLoop Implements NICE CXone to Transform its Customer Experience Operations Business Wire Mar 2, 2023 LanguageLoop delivers frictionless mission-critical customer and employee experiences with NICE CXone NICE announced that LanguageLoop has…
Machine Learning NICE Alliance Announces New Adopters, Toyo Media Links and Headwaters, Which Accelerate the… AIT News Desk Feb 15, 2023 The Industry Leading Network of Intelligent Camera Ecosystem (NICE) Alliance announces two new adopters, “Toyo Media Links”, a pioneer of total space…