Optimove, a leader in CRM marketing, announced a $75 million investment led by global growth investor Summit Partners. The financing will support…

Virtual, in-person, and hybrid customer event company to centralize previously siloed customer information and automate workflows and…

2021 State of Customer Journeys Management and CX Measurement survey reveals that disconnects between marketing and CX teams negatively impact…

Five9 Customers Can Now Use Selligent to Empower Contact Center Agents with Real-Time Customer Information Selligent, the intelligent omnichannel…

Mailchimp announced that they’ve launched Customer Journeys to put powerful automation tools in the hands of businesses and make automations more…

A data-driven mindset and Salesforce Marketing Cloud expertise were critical to the project’s success Merkle, a Dentsu Aegis Network company and…

CognitiveScale's  Augmented Intelligence Software Powers Superior Customer Experience for Dell  Although customer experience has become the…

- ServiceNow's AI platform for digital business, combined with Fujitsu industry expertise, will maximize value for customers globally - New…

Adobe announced that General Motors (GM) has selected Adobe Experience Cloud to deliver one-to-one personalized interactions at scale for millions of…

mParticle, the leading customer data infrastructure company, announced the release of Journeys, a next generation audience toolset to help teams…