MeaningCloud has been cited in Forrester's "Now Tech: AI-Based Text Analytics Platforms, Q2 2018" report MeaningCloud, a leading Text Analytics…

Appian and KPMG Are Working Together to Build Innovative Applications of AI and Machine Learning – Ranging from Voice Analytics to Prediction Based on…

There Is A Clear Paradigm Shift In The Approach To Marketing Approach, Largely Due To The Path-Breaking Advancements In AI And Machine Learning…

There’re plenty of actions at the Oracle Modern CX making the top stories of the week. Today, the actions got thicker with new updates getting…

Verint® Systems, The Customer Engagement Company™, today announced new customer self-service capabilities, including intelligent virtual assistants…

Among The Top-Level Criteria, Pega Received The Highest Scores For Architectural Support For Dynamic Case Management, Supporting Capabilities, And…

Graph Database Leader Announces Industry’s First MultiGraph Collaboration Service; Company to Present at Upcoming Strata Data…

Findings Of A Recent Commissioned Study Conducted By Forrester Consulting On Behalf Of Enova Decisions, In Which 100 Business Leaders Were Asked About…

5 Ways Artificial Intelligence Can Support Your Business Today Artificial Intelligence (AI) has for decades been the subject of science fiction and…