Verizon Business announced a new suite of digital engagement capabilities for the Verizon Virtual Contact Center (VCC) to enhance the end-to-end…

Entrepreneur Harry Massey developing GEM Wearable Device Harry Massey’s lifelong goal to detect, correct and protect human energy has led to the…

Leveraging three Sprinklr product suites to enhance digital engagement for customers. Sprinklr  the unified customer experience management…

New service enables reliable, scalable and secure collaboration across distributed work environments Windstream, a privately held…

Rich Weil Appointed CXO; Responsible for Services and Programs that Create Exceptional Experiences for Today's Consumers ModSquad, the global leader…

AI-Powered Claims Adjudication Technology Analyzes Unstructured Data to Streamline Claims Management Process Amid Surge in Volume EXL, a leading data…

¼ century since its establishment and going out to the world, FPT Software and its leadership team have always considered people as “the most valuable…

A decade ago, no one could have envisioned (even remotely), how AI was going to ferociously conquer and change the dynamics of the tech world. In…

Salt Lake City, UT based CaseWorthy, Inc, backed by private equity firm Symphony Technology Group (STG), has made a majority investment in MediSked,…

As organizations increase their focus on strengthening the employee experience, Medallia and Eagle Hill Consulting have partnered to provide customers…