Genesys highlights how organizations are transforming their customer engagement through the power of the Genesys Cloud CX platform. With nearly 30%…

Enterprise Learning and XR Leaders Will Discuss the Transformative Nature of Integrating XR with Other Next-Gen Technologies CGS, a global provider…

AI Orchestration is increasingly becoming a huge part of how businesses are functioning. Today, companies are aware that their chances of success…

Leading customer operations outsourcing innovator PartnerHero has acquired Summatti , a conversation intelligence platform for an undisclosed amount.…

 Fraction, a leading platform for fractional software developer services, has doubled its annual recurring revenue to $2 million just three months…

State and local organizations achieve cost savings, compliance, improved processes through growing investments in platforms and outsourcing, ISG…

Demand for IT and business services in the Americas declined 7 percent in the first quarter versus the prior year, but was up slightly from the fourth…

Enterprise investments in procurement software are still rapidly accelerating three years after the COVID-19 pandemic significantly disrupted the way…

Hi Vova. Welcome to our Interview Series. Please tell us a little bit about your role and responsibilities in your current company. How did you…

Both companies have signed the renewal and extension of the Master Service Agreement that includes the joint operations of both entities.…