Startek a global provider of customer experience management solutions, announced a strategic collaboration with Automation Anywhere, a global leader…

Canadian-based NCRi, the well-established Customer Experience Management (CXM) services Provider and Global Contact Center Operator, has acquired…

Hi, please tell us about your role and the team/technology you handle at Kitewheel? Hello, thanks for having me. As president at Kitewheel, I’m…

LG Ads, a leader in cross-screen media and measurement solutions for convergent TV, announced the appointment of Raghu Kodige as chief executive…

Clarabridge Announces a Groundbreaking New Partnership With five9 That Brings Industry-Leading Conversation Intelligence and Interaction Analytics to…

The New-and-improved Commerce Solution Establishes An End-to-end Ecommerce Solution For Brands Looking To Transform The Buyer Experience Journey.…

By combining rule-based and AI technologies, DigitalCX provides highly effective services that enrich both the user and employee experience Based…

We are witnessing a massive transformation in the technology space, courtesy convergence of 5G, IoT, and AI capabilities. While these are distinct…

ISO 27001:2013 Affirms BeyondMinds Commitment to Safeguard Customers BeyondMinds, an enterprise AI software provider delivering fully managed,…

Partnership will provide brands an elevated customer experience through listening, interpreting and acting on customer feedback Alida,…