Talkdesk customers can now benefit from an all-in-one solution that unifies phone, digital channels, and CRM data embedded within Salesforce’s…

SANDSIV, EMEA’s leading customer experience management solution provider, has won the 2021 Frost & Sullivan Best Practices Product Leadership…

Use of Oracle Cloud Infrastructure drives global expansion, lower costs for leader in customer and employee experience as it transitions to…

Zinnov, a global management and strategy consulting firm, announced the joining of Prasamit Kalita as a Principal, in the firm's Digital Practice, to…

Cookie tracking will continue until the end of 2023, at least. Google needs more time to get its Privacy Sandbox rolling. So, marketers have more time…

Working Closely With Airspan Networks and Druid Software, the Umlaut Campus Network Provides the Perfect Test Environment to Validate 5G Application…

MYCOM OSI, the Assurance Cloud Company and leading independent provider of Assurance, Automation and Analytics solutions to some of the world’s…

AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in …

Verizon Frontline technology has been delivered to 10 locations in Colorado by the Verizon Response Team (VRT) to help enable mission-critical…

The Debt Facility Provides Working Capital Funds to Enable Alida’s Growth Strategy Alida, creator of the world’s first CXM & Insights…