OneTrust announced Emily McEvilly is joining the company as its first Chief Customer Officer effective March 1. McEvilly brings over 25 years of deep…

Amplitude’s growing technology ecosystem makes it the hub for turning customer data into actionable insights and targeted digital experiences.…

Strategic new hires will lead new customer service and sales initiatives for key channels, regions, and industries Gluware, the leader in intelligent…

Upcoming ISG Provider Lens™ report will evaluate digital tools and services for analyzing trends, reaching customers and maximizing results as buying…

imimobile Good customer service is a key driver of repeat business, according to 75% of respondents 61% are willing to pay more for a better…

Quiq, the AI-powered conversational platform that enables enterprises to engage with customers across the most popular asynchronous messaging…

Infinity Digital for Salesforce integrates with Salesforce Financial Services Cloud to help banks deliver smoother onboarding, origination and…

The leading baby clothing brand implemented Cheetah Digital’s platform to offer more personalised and real-time messaging at key customer milestones…

mParticle, the leader in customer data infrastructure, announced that it has acquired Indicative, a customer journey analytics platform. This is…

ON24 continues to expand engagement data for marketing and sales to speed decision-making and accelerate buyer journeys ON24 announced new…