Kyndryl  and VMware announced an expansion of the companies' strategic partnership focused on app modernization and multicloud services. This…

Genesys, a global cloud leader in customer experience orchestration, and Google Cloud announced an expansion of their strategic partnership to help…

Company is now valued at $1.7 billion with rapid adoption of H2O AI Cloud H2O.ai, the AI Cloud leader, announced it has closed $100 million in Series…

Aternity enables global enterprises to proactively manage the full digital journey and analyze its impact on business outcomes and the customer…

Alida, a leader in Total Experience Management (TXM), announced Stream will join its Partner Network to deliver industry-leading customer experience…

Customer event to showcase innovations for marketing and sales to engage audiences and generate deep actionable insights that accelerate prospect,…

Building a marketing strategy that pivots on customer centricity has emerged as the top requirement from any Marketing function. Deloitte's latest…

Unified, cloud engagement hub harnesses holistic customer data, artificial intelligence and machine learning to drive end-to-end, winning experiences…

Team of more than 50 content management system (CMS) experts will join the company to instantly scale its partner success, customer success and…

As Customer Service Week begins, new research from gig customer experience (GigCX) platform Limitless has revealed that consumers are more loyal and…