Financial Services Glia Fuses Digital Customer Service with Alkami Online Banking Platform AIT News Desk Aug 6, 2020 Alkami brings Glia's digital-first customer support platform to clients within an integrated cloud-based product suite Glia Technologies, Inc.…
SaaS Tungee Announced the Completion of an RMB 120 Million Series B Financing AIT News Desk Aug 5, 2020 Tungee, a leading sales intelligence SaaS company, announced the completion of an RMB 120 million(~$17 million) Series B financing led by Sequoia…
Natural Language Expert System Raises $29.4 Million and Adds Key Hires to Leadership Team AIT News Desk Aug 5, 2020 The addition of experienced executives and the new funds will help accelerate the company's global "Path to Lead" growth strategy The global…
Bots/Intelligent Assistants CallRail Enhances Conversation Intelligence Product with AI-Powered Call Analysis AIT News Desk Jul 30, 2020 CallRail, a lead-focused analytics platform, announced a new version of its Conversation Intelligence product that helps businesses of all sizes…
Mobile Vodafone Italy Drives New Accounts With Personalized, AI-Powered Messaging AIT News Desk Jul 29, 2020 Working Closely With Persado and Adobe, Vodafone Leveraged AI-Based Language to Generate the Right Message at the Right Time to Each Vodafone…
Cloud Genesys Honors Eight Companies for Customer Experience Impact and Excellence AIT News Desk Jul 28, 2020 Genesys Customer Experience Innovation Awards recognize companies from around the globe for their innovation and transformational customer…
Analytics Insider Announces $32 Million Series C Funding to Invest in AI AIT News Desk Jul 22, 2020 Insider helps 800+ leading brands like Singapore Airlines, Marks & Spencer, Virgin, UNIQLO, Samsung, and Estée Lauder accelerate digital…
Computing AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform AIT News Desk Jun 30, 2020 AVOXI integrates with essential CRM technologies to increase contact center efficiency and improve customer satisfaction AVOXI, the leading cloud…
Analytics TA Digital Announces Senior Sales Leadership Appointments in the Americas AIT News Desk Jun 25, 2020 Global digital transformation agency TA Digital today named two senior appointments in its sales leadership team. This announcement comes as TA…
Martech Payfone’s $100 Million Funding: Customer Identification Software Matches Steps with New Omnichannel… Sudipto Ghosh Jun 19, 2020 Payfone Declares Latest Investment Will Accelerate Privacy-First Customer Identification Management Platform with Strategic Acquisitions Phone…