Technology HubSpot Announces General Availability of WhatsApp Integration to Help Customers Form Deep… AIT News Desk Nov 16, 2022 Reinforcing HubSpot’s commitment to creating connected customer experiences, the new integration gives marketing and service teams deeper…
Customer Experience Messangi Updates Services – Is Now a Whatsapp Business Solution Provider AIT News Desk Oct 17, 2022 Earlier this month, Miami-based digital customer engagement platform Messangi announced it is going to complement its SMS-based A2P messaging with…
Regulation and Compliance Managment Custodia To Capture WhatsApp, WeChat, Signal And Telegram Messages Into Its Compliance CC1 Service… AIT News Desk Sep 8, 2022 Custodia Technology has responded to increased regulatory scrutiny over the use of instant messaging by adding the access of social media…
Sales and Customer Support eDesk releases WhatsApp Business Integration to Simplify Conversational Commerce for Retailers AIT News Desk Aug 3, 2022 eDesk is the first eCommerce helpdesk software to integrate with Whatsapp Business. The feature will enable retailers to provide customer support on…
Machine Learning Unbabel Offers A New Zendesk Messaging Integration, Providing Real-time Translations On Whatsapp AIT News Desk Jul 19, 2022 The new Unbabel integration with Zendesk will offer a service that builds better customer experiences for brands by enabling customer service…
Native and Programmatic Advertising Dis-Chem Chooses Clickatell’s Chat Commerce Platform to Serve Millions of Customers Over WhatsApp AIT News Desk Apr 29, 2022 Dis-Chem rolls out new WhatsApp chat channel delivering self-help services and loyalty programme management over chat Clickatell, a CPaaS innovator…
SaaS SPI Software Announces Inclusion of WhatsApp Messaging into SPI Connect AIT News Desk Apr 19, 2022 Timeshare Industry's Most Respected Software Developer Partners with Most Popular Global Messaging Channel: WhatsApp SPI Software has announced with…
SaaS Infobip Integrates SMS and WhatsApp Notifications into Adobe Commerce AIT News Desk Mar 18, 2022 Infobip’s CPaaS extension helps organizations and enterprises vastly improve customer experience and boost loyalty with the addition of popular…
Customer Experience Quiq Adds Instagram and WhatsApp to Fuel Conversational Commerce and Customer Care AIT News Desk Jan 28, 2022 Quiq, the AI-powered conversational platform that enables enterprises to engage with customers across the most popular asynchronous messaging…
Chatbots & Intelligent Assistants Vonage to Power VIRA Vaccine Chatbot for WhatsApp AIT News Desk Jan 24, 2022 Vonage, is partnering with WhatsApp to power the expansion of the COVID-19 vaccine VIRA chatbot to WhatsApp users. VIRA, short for Vaccine…